Some brilliant ideas for physical therapy allalliedhealthschools.com |
Some brilliant ideas for physical therapy
What is a marketing plan? And how do you make it?
As with every new business, it is wise to have a plan.
Before you put a pen on paper, let's talk about what you need to know:
Audience
Hopefully, you already have an idea of who is most
suitable to receive your service. Now it's time to go deeper and really get to
know your customers. According to the American Physical Therapy Association
(APTA), your physical therapy marketing efforts "will be very effective if
very targeted - from age and gender to income group and the type of publication
your potential patient reads." To identify your target audience, look for
general characteristics your patient. Then, answer the following questions:
Why does your audience need your services?
What drives your audience to look for your services?
Where does your audience go to learn about the services you
provide?
Who (or what) influences your audience's buying decision?
Competitor
Have you found out about your environment? If not, look
around. Who in your area provides services similar to yours? And start thinking
beyond physical therapy. Who offers health services, yoga, pilates, or
chiropractic care? Then, see what you give. How does your service accumulate?
How are they different? If you have trouble identifying what makes you
different from your competition, maybe it's time to shake things up and
consider a new niche.
Industrial Condition
Successful marketing requires up-to-date information on
everything that happens in your industry and a larger landscape of health
services. That's because understanding trends that affect the medical community
as a whole can help you adjust your marketing to take into account changing
market conditions. However, don't jam. Choose three or four leading news
sources (such as WebPT Blog, PT in Motion, and one or two journals) and
subscribe to their feed. Then, at least once a year, participate in and review
the results of surveys designed to uncover trends in the current and future
conditions of the rehabilitation therapy industry. For example, the latest
WebPT State Rehabilitation Therapy Report provides detailed analysis of a
number of relevant topics, including:
- Income and collection
- Patient dropout rates
- Expectations and salary range
- Accumulated student debt
- Solutions and technology comparisons
Strategy
After you answer the above questions and have gained a
better understanding of the rehabilitation therapy industry in general, it is
time to take advantage of the power of your brainstorming to determine the
right marketing strategy for your clinic and your patients. Here are a few more
questions for your mind to flow:
- What marketing tactics will make your services noticed?
- When, and how often, will you market your service?
- What is the purpose of your marketing efforts? How will
you measure the success of those efforts?
- What is your budget?
- What's your schedule?
- Where do you see your practice in a year? How about five?
Some brilliant ideas for physical therapy lwtech.edu |
Now, you
are ready to write or there is no better place to start than at the beginning.
These are the steps (in order) you have to take to make the ball roll:
Overcome
how this marketing plan will support your overall business goals.
- Set your
goals: what do you want to achieve, and why?
- Details
of who your audience is and what the current market conditions are.
- Set a
marketing strategy for your service.
- Describe
your communication and message tactics.
- Set your
budget.
- Explain
how you will achieve your goals in the budget.
-
Communicate how you plan to measure your progress.
- Explore
opportunities for long-term marketing development (beyond what is discussed as
part of your current goals and action plan).
Return to the Table of Contents
What is
patient centered marketing? And how do I do it?
Patient-centered
care is one of the models of care in the future and will quickly become the
current model of care. That's because this model places patients in front and
center when it comes to decisions that affect their health. While most of us
will agree that this is the way it should be, this change requires that
providers in all disciplines change the way they pay attention to combining
more collaboration, greater transparency, and the use of stronger technology
that encourages interoperability. This new paradigm also requires changes in
the way providers market their practices.
Of course, marketing to referral
sources and third-party payers is still an important part of running successful
practices, but marketing to patients is very important, especially given the
fact that some forms of direct access are now available in each country. With
that in mind, here is all you need to know to focus your marketing strategy on
the things that the patient cares about most - such as getting better faster:
Get Clear about Your Value Proposition
Taking
initial measurements of your strengths and weaknesses is an effective starting
point for any marketing campaign, especially campaigns that target patients.
That's because you really need to know what you have to offer before you can
really market it and market something you can't produce successfully is never a
good idea. That is especially true when we talk about patient-centered
marketing, because patients are significantly more likely than payers - and
even other sources of reference - to voice their complaints about certain
providers with the world. To get an accurate assessment of your clinic's
performance, collect and track results data. That way, you will know what your
clinic is superior at - and what can use a little more attention before you highlight
it in the next marketing campaign.
Some brilliant ideas for physical therapy wrighslaw.com |
Message with Intention
One-size
marketing strategies for all will not be as effective as special messages that
go to the heart of what patients expect to achieve through therapy. For
example, a patient with a rotator cuff injury is likely to want to know that
you excel at treating such a thing and the same applies to patients with low
back pain, ACL tears, and other conditions or injuries you can. think about it.
However, no matter what you use for your newly created message, be sure to
support it with data - specifically, the results data that speaks with your
successful track record.
Target Your Audience
After you
assess your strengths and weaknesses and develop marketing messages that are
supported by your data, you must send them to patients who will soon become
your patients. Of course, you want to train your entire staff on how to use the
results data to be marketed to prospective patients who interact with them
every day. But you might also want to convey your message to a wider audience
and what better way to do it than to bring it online? After all, more and more
patients are doing online research about treatment and provider choices before
making any decisions or setting foot in the doctor's office.
Harnessing the Power of Social Evidence
You can
publish the most interesting marketing copy ever written, but the impact will
remain pale compared to patient reviews. That's because prospective patients
know you are inherently biased about the value of your service while other
patients are more likely to provide objective and comprehensive feedback that
provides an accurate picture of their experience. To gather the types of social
evidence sought by prospective patients, you want to produce a positive online review
warehouse on the most popular online review sites.
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